Frequently Asked Questions
Do I have to install OpusTime on my business servers?
Definitely no. OpusTime is a cloud-based software. That means that you do not have to download, to install or to update anything. You will always get the latest OpusTime version where ever you have an internet connection. Just sign in for your 30 days free trial period and once your trial is ended, subscribe to receive all the functionalities and benefits. That’s all!!
Are SMS and email reminders included in the monthly membership plan?
You can send as many email reminders as you wish there is no limit. SMS will have to be purchased as a separate prepaid package. We will inform you when you get low, but please visit our pricing page for further information
The actual software I am using now, let’s me send newsletters to my client database. Can I do that with OpusTime?
Easily embed your booking site on your website and facebook page. Connect your account to MailChimp and harness the power of internet marketing. This feature lets you increase your client list, share your latest deals, and help them subscribe to your publications and social networks.
Does OpusTime offers online booking?
With OpusTime, you can turn on your online booking with a simple click. Clients can book from any device 24/7 and relieve your staff by reducing phone calls. Our customized appointment reminders coupled with a powerful recall system will take your performance to a whole new level.
If I switch to OpusTime, is it easy to transfer over my client list and appointment scheduling?
Yes it is. OpusTime lets you store all documents virtually. With a simple drag & drop, you can keep all your clients’ information and files safely in one single place!
Is my sensitive business information and client database safe with OpusTime?
We take reasonable measures, including administrative, technical, and physical safeguards, to help protect personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. For further information go to www.opustime.com/privacy-policy/
I run my business in multiple locations, can I count on OpusTime support that?
Don’t worry, all OpusTime subscription plans allow you to add as many locations as you want.
Can I set a specific time and date for my schedule?
Yes, OpusTime has all you would expect from a scheduler and more. Coupled with a flexible time setting, you can create monthly, weekly and/or day to day schedule and availability. OpusTime will help you achieve awesome retention while eliminating no-shows. Our complete solution will give your clients the ultimate experience.
Can my employees have admin access to the system?
Yes. You decide who has admin access to the system and how much access they may have by setting their access levels. Depending on the plan you choose, the number of people with admin access goes from one, if you choose the Solo plan, to have 20 people with admin access if you choose to go with the Symphony Orchestra plan. All of our plans allow the use of unlimited staff.
Does OpusTime has a limit on services and providers I may have?
Nope! There is no limit in the system as to how many services and providers you may have. Create as many as your business needs.